Software support
Bug fixes, guided usage support and minor configuration help for Bitsolve-delivered applications.
Annual maintenance and support options for software products, custom deliveries and on-site security infrastructure installed by Bitsolve.
Bug fixes, guided usage support and minor configuration help for Bitsolve-delivered applications.
Preventive checks and maintenance planning for CCTV, biometric and access-control deployments we support.
Scoped change requests and feature updates under an agreed monthly or quarterly retainer.
Clear communication channels via phone, WhatsApp and email with priority for AMC customers.
How to raise a ticket
Tell us which systems you run with Bitsolve and we will share a suitable maintenance plan.